Refund & Returns Policy
At FitnessHouse, customer satisfaction is important to us. We aim to provide quality products and a reliable shopping experience. If you receive a product that is damaged, defective or different from what you ordered, please contact our support team as soon as possible.
Eligibility for Returns
A return or exchange request may be considered when the product is damaged, defective, incorrect or does not match the original order.
Return Conditions
- The product should be unused and in its original condition.
- Original packaging should be retained whenever possible.
- Proof of purchase or order information may be required.
- Return requests should be made within the applicable return period.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety or other product-specific reasons. Customers should confirm return eligibility before placing a return request.
Refund Process
Once a returned product is received and inspected, we will review the request and inform the customer about the approval or rejection of the refund.
Contact Us
For return, exchange or refund assistance, please contact FitnessHouse using the contact information provided on our website.